Health FAQS

    How do I protect myself and others?

    You can help protect yourself and loved ones by taking the following precautions:

    • Wash your hands often with soap and water or use an alcohol-based hand sanitizer.
    • Avoid touching your eyes, mouth and nose as much as possible.
    • Avoid contact with people who are ill and their items.
    • Cover your coughs and sneezes with a tissue. If you don't have a tissue, cough or sneeze into your upper sleeve or elbow, not your hands. Wash hands after coughing and sneezing.
    • Maintain a healthy lifestyle, including a healthy diet, exercise and enough sleep, to enhance your body's immune system.
    • If you need to self-isolate, please follow the advice from your healthcare provider.

    What are the symptoms of COVID-19?

    Common signs include fever, and respiratory symptoms such as cough, shortness of breath, and breathing difficulties. In more severe cases, infection can cause pneumonia and acute respiratory distress.

    What should I do if I'm worried I might have COVID-19?

    Please take the online self-assessment test at Telehealth Ontario. If you are concerned about your symptoms after taking this assessment, call Telehealth at 1-866-797-0000 or Peel Public Health at 905-799-7700.

Enforcement

    Will Enforcement services be available?

    The Enforcement office at Flower City Community Campus will be closed from March 16 until further notice.


    Minimal staffing will be maintained to address essential requirements (e.g. issuing parking considerations, parking enforcement to help with easy movement of emergency vehicles through streets, etc.).


    Vehicle licensing renewals are likely to be extended for taxicabs, rideshare, tow trucks, driving schools. All non-essential issuance of licences and inspections (vehicle, fixed food premises, etc.) will be suspended until further notice.


    Residents can continue to report critical requests by calling 311 or thorugh the 311 app.

    What are the City’s COVID-19 physical distancing regulations?

    The City has established the Brampton COVID-19 Emergency Measures By-law, which sets out the following physical distancing restrictions: 

    • prohibiting people from maintaining less than a 2.0 metre distance from one another while on any public property (other than people they live with); 
    • prohibiting businesses to permit people to be seated or to be standing less than 2.0 metres apart whether inside or outside the business (other than people they live with);
    • prohibiting people from using any of the following City property: 
      • playgrounds and other structures in parks; 
      • leash-free dog parks; o picnic shelters; 
      • outdoor sports facilities and outdoor fitness equipment, including sports fields, basketball and tennis courts; 
      • recreation centres and surrounding lands; and 
      • parking lots. 

    The City may add further prohibitions as additional information is received and the need for additional regulation is identified.

    Who do I call to report a possible violation of the Provincial Orders and/or the City’s By-law?

    Residents who wish to report a potential violation of the Provincial Orders or the City’s COVID-19 Emergency Measures By-law can call the City’s 311 service centre. 311 will direct information regarding potential violations to the City’s various responding departments (including security and by-law enforcement services). 

    Where necessary the City will report to and work with our local enforcement partners, including Peel Regional Police and Peel Public Health to respond to information regarding potential violations received from the public. 

    In addition, with respect to complaints regarding unconscionable pricing or price gouging, residents may also contact the Consumer Protection Ontario Call Centre at 1-800-889-9768 (which operates between 8:30am and 5:00pm), or file complaints online here.

    Does the City’s COVID-19 Emergency Measures By-law physical distancing regulation, which prohibits people from being less than 2.0 metres apart, apply to workers at essential businesses?

    The City supports Brampton’s business community and recognizes that, in some workplaces, physical distancing of 2 metres is not possible. As a result, workers at essential businesses are exempt from the physical distancing regulations in the City’s COVID-19 Emergency Measures By-law while they are at work. However, as always, employers should ensure they are meeting all Provincial and Public Health Guidelines, orders and other applicable legislation. The City of Brampton appreciates the efforts of essential businesses and workers during this challenging time.


    Which businesses are not permitted to operate?

    Landscaping projects conducted by professional landscaping contractors for aesthetic purposes are not permitted, including but not limited to:

    • The planting of gardens, flowers, trees, pergolas, patios, interlock walkways or driveways, etc.
    • Construction projects related to pool fencing may continue as long as the permit was issued prior to April 4, 2020.  Repairs to an existing swimming pool enclosure must be completed for safety and security purposes, pursuant to the Pool Enclosure By-law.
    • Pools may be opened to remove stagnant and standing water. This will minimize the breeding ground of mosquitoes to reduce the risk of West Nile Virus. 

    Which landscaping and lawn care businesses are permitted to operate?

    In compliance with the Ontario Essential Business list, the City of Brampton is permitting the following landscaping and lawn care businesses to operate for safety, security and sanitation purposes:

    • Lawn cutting, dethatching, aeration, fertilizing
    • Clearing yards of refuse and debris, including the removal of animal excrement
    • Emergency repairs to fences and decks, (where required permits must be obtained)

    Who should I call if I have questions about landscaping and lawncare businesses operating in Brampton?

    Residents and businesses with questions about the provincial list of essential businesses and services can continue to call the Province’s ‘Stop the Spread’ Business Information Line at 1.888.444.3659.

    Can any driveway upgrades be made during this pandemic?

    Driveways are not considered essential services and any work on driveways are not permitted.

    If a walkway (i.e. walking path) is being built from the driveway to the front doors, that work can continue provided it does not include driveway widening. Permits are not required for building a walkway.

    What rules must garden centres and nurseries follow?

    Starting May 4, the Province of Ontario permitted certain businesses to begin operations and advised they follow proper health and safety guidelines:

    • Garden centres that are included in the store (e.g. Costo, Walmart etc.) and where access is only through the store main doors are allowed to operate. If there is a separate door which can also access to the garden centre, then that door must be closed and locked.  
    • If the garden centres and nurseries are a standalone building then there must be no access to the building and all purchases must be curbside pick-up and deliveries.
    • If the garden centre is an enclosure in the parking lot of a larger mall then it must be curbside pick-up and deliveries.  An example would be the grocery store which has a separate garden centre enclosed by temporary fencing.



    Where can I get more information about enforcement rules?

    For additional FAQs and more information, please click here.

Roles and Responsibilities of Governments

    What are the roles and responsibilities of the Government?

    View the roles and responsibilities of the Government below including the City of Brampton, Region of Peel, Province of Ontario and Government of Canada. To download an accessible version of this information, click here.

    Government Roles and Responsibilities

    Brampton Task Forces Roles and Responsibilities

City Services

    Can I still contact 311 for City information and services?

    Yes, Service Brampton will continue to operate as usual through phone, email and online at www.311Brampton.ca. Try our new mobile app, available on Google Play and the App Store.

Business Supports

    Is the Brampton Entrepreneur Centre and Co-Working space still open and providing business consultation services and running seminars & workshops?

    The Brampton Entrepreneur Centre and Co-Working space is closed and all workshops and seminars are cancelled from March 16 until further notice. Please email bec@brampton.ca for more information or business consultation services during this time.

    Can businesses continue to bid on City procurement projects?

    Bidders are advised that during this period of time, the bidding process will proceed as normal, including submitting questions and bid closings.

    As usual, Bidders may submit questions pertaining to a specific bid call to the Purchasing Representative through the Bidding System using the ‘Submit Question’ button. However, some procurement processes could take longer than usual due to City facilities closure. 

    For general inquiries, vendors may contact Purchasing at purchasing@brampton.ca. Emails will be monitored by Purchasing staff.

    Have any changes been made to Accounts Payable processes?

    The City has committed to accelerating payment of invoices owed to local vendors, suppliers and non-profits, with a target of 14 days from our usual 30 days, to get money back to local businesses as quickly as possible.

General Licence and Permits

    Can I still apply for a marriage license?

    No marriage licences will be issued at this time as the City Clerk’s Office is located at City Hall and will remain closed from March 16 until further notice.

    I booked a civil wedding. What happens now?

    All civil weddings from March 16 to April 17 are cancelled.  Fees paid for any civil ceremonies cancelled during the closure will be fully refunded and marriage licenses returned to those applicant(s).  Email cityclerksoffice@brampton.ca or call 905.874.2113 for information.

    Will I be able to obtain a burial permit?

    The City continues to issue burial permits, on behalf of the Ontario Registrar General, through scheduled visits to area funeral homes and centres by City staff.  Funeral Directors and services may contact the City at cityclerksoffice@brampton.ca or call 905.874.2113 for information.   After-hours service established with City funeral homes will continue.


    Can I still get documents notarized?

    All services provided by the City Clerks Office are discontinued during the City Hall closure from March 16 until further notice. Email cityclerksoffice@brampton.ca or call 905.874.2113 for information.

Building Permits and Second Units

    Can I still apply for building permits?

    The Buildings division located at Flower City Community Campus will be closed until further notice. No applications for permits or registrations will be accepted during this closure.

    Are building inspections continuing?

    In addition to continuing inspections of unoccupied buildings, effective April 6, the City of Brampton Building Division will be accepting requests for remote video inspections of occupied residential buildings until our onsite operations resume. Click here for more information.

Animal Services

    Is Animal Services operating?

    Animal Control will be on the road Monday to Friday from 7 am to 10 pm and Saturday and Sunday from 8 am to 6:30 pm, and will be responding to the following calls only:

    • Pick up of sick/injured/aggressive domestic animals and wildlife
    • Aggressive animal
    • Dog running at large
    • Dog bite investigation
    • Pick up of confined stray dog
    • Pick up of dead animal

    Outside of these hours we will be responding to emergencies only.

    Is the Animal Shelter open?

    Effective Friday, March 20 at 5 pm the Animal Shelter is closed to the public. To adopt and/or claim your pet will be by appointment only.

    • Animal Services will not take in healthy stray cats until further notice
    • Reporting a lost or found pet: contact Animal Services at 905.458.5800, 311 or email Animal.Services@brampton.ca
    • Claiming a lost pet: contact Animal Services to make arrangements to attend the shelter to pick up your pet

    For all other related services, including animal adoption, contact the shelter via email at animal.services@brampton.ca or by using the “Contact Animal Services” button on our webpage.

    What about pets and COVID-19?

    COVID-19 is predominantly human disease, but we can’t completely ignore the role of animals even if it’s small. We can use simple, practical measures to reduce the presumably low risks to and from animals, and we should:

    • If you’re infected, limit contact with animals.
    • If someone in your house is infected, keep your animals away from other animals and people.

    Social distancing includes your pets. Keep your pets away from other people and animals outside your household, just like you should be doing with yourself.

    Can my pets get COVID-19?

    The current spread of COVID-19 is a result of human-to-human transmission. Scientists are still trying to understand if and how it affects animals. To date, research indicates that cats and dogs are not likely to be infected with SARS-CoV-2 (the virus that causes COVID-19).

    Do I need to worry about COVID-19 being carried on the fur of my pets or other pets I interact with?

    There is no evidence to suggest that pets or other animals play a role in transmitting the disease to humans.

    If I get sick, can I still cuddle with my pets?

    If you are sick, you have COVID-19 symptoms or are self-isolating due to contact with a COVID-19 case, you should follow similar recommendations around animals, as you would around people in these circumstances. As there are many unknowns, and experts believe the risk of human to pet transmission is very low, exercise caution and avoid close contact with your pets while sick. 

    • If possible, have another member of your household care for your animals while you are sick. 
    • Avoid contact with your pet including, petting, snuggling, being kissed or licked, and sharing food. 
    • If you must care for your pet or be around animals while you are sick, wash your hands before and after you interact with them.
    • Limit your animal's contact with other people and animals outside the household until your illness is resolved.

    How do I prepare to keep my pet safe if I get COVID-19 and can no longer care for them?

    Have a plan. Identify a temporary caregiver in case you are hospitalized and prepare an emergency supply kit for your pet. 

    This should include:

    • Name and contact information for the person who can care for your pets
    • Name and contact information for a back-up in case your original choice is no longer able to help
    • Food, treats, a leash, toys and any other supplies necessary to care for your pet for a minimum of two weeks
    • A crate or carrier to transport your pet, properly labelled with your pet’s name and your contact information.
    • Vaccination records
    • Collar with ID tags (ensure their microchip information is up to date)
    • Medications and prescriptions, along with instructions
    • Daily care instructions
    • Your veterinarian's contact information

    If a friend or family member has tested positive for COVID-19 and may be hospitalized. They have asked me to care for their pet. Can I do that, and how?

    Follow advice, based on current knowledge and research and the recommendations for caring for pets of COVID-19 positive owners. Know the risks and decide for yourself, in consultation with your physician and your family.

    Why is BAS only performing essential functions right now?

    To minimize human-to-human contact, keep people safe, and reduce the number of pets entering the shelter to maintain space for sick and injured pets, animals suffering from cruelty and neglect, and dogs that pose a public safety risk.  We are providing the necessary functions to the community of Brampton to ensure the protection of human and animal health and safety.

    Are you still doing adoptions, foster placement and emergency intake?

    Yes. We are performing all of those services by appointment only. Please visit the BAS adoption page for more information.

    If I am experiencing food insecurity or I cannot afford care/feed my pet or due to job loss or other impacts of COVID-19. Where I can go for help?

    You can contact your local food bank or BAS for additional resources and support.

Facilities (including libraries, park trails, etc.)

    Are Brampton Libraries open?

    All Brampton Library branches are closed March 16 until further notice.


    While library locations are closed, the online library service continues. Brampton Library card holders can access a full range of services 24/7 from the Digital Library at bramptonlibrary.ca.


    If you have borrowed library materials, they won’t be due back until we reopen and fines will not accumulate during this time.


    Visit the Brampton Library blog for more information.

    Are parks, trails and green spaces still open to the public?

    All parks in Brampton are closed to the public, until further notice. This includes playgrounds, leash-free dog parks, picnic shelters, outdoor fitness equipment, and most outdoor sports facilities. Effective May 19 and 22, outdoor tennis/pickleball courts and Peel Village Golf Course are open with strict safety measures in place.

    While trails remain open at this time, people must remain two metres away from others (who don’t live in your home) at all times. Pathways and trails along closed parks can still be accessed to walk through, but we advise that you do not to stop in closed areas (closed parks and its amenities).

    Residents should contact the City's Security Services to report non-compliance with this direction at 905.874.2111.

    Can I still visit a cemetery?

    Effective Saturday, May 9, 2020, the City of Brampton will reopen the Brampton Cemetery, located at 10 Wilson Avenue, with controlled, limited access to ensure the safety of all visitors and staff. Access to the cemetery will be limited to the gate on Church Street (closest to Beech Street). In accordance with the directives set out by the Bereavement Authority of Ontario, a maximum of 10 people will be allowed to enter the Brampton Cemetery at one time with no more than five people per plot. Each visitation will be limited to 15 minutes.

    The City’s 25 pioneer cemeteries remain closed until further notice.

    Essential services, such burials and at-need burial plot sales, will continue to be provided by appointment only. Residents are asked to call 905.874.2997 to make an appointment. 

    For more information, click here.

    Are the City parking lots and garages open?

    Beginning Thursday, May 28th, 2020 only the following parking garages are reopening for public use. Due to COVID -19, continue physical distancing practices where possible when using the garage or parking lot. Please wear masks, especially when physical distancing practices cannot be met. Parking will remain complimentary at this time. 

    1. George Street North surface parking facility located at 20 George Street North
    2. Nelson Square Parking Facility located at 9 Diplock Lane


    How does closing a garage promote social/physical distancing?

    Having members of the public park in the garage structures, it forces vehicles to park door to door, which can lead to people being in closer proximity of one another.  In addition to this, when residents are leaving and/or returning to their vehicles they are forced to use confined stairwells or elevators. By parking on the street, vehicles are parked front to back and provide enough area for residents to enter and exit their vehicles, while maintaining a safe distance from other residents.

    I am an essential service worker and have to park to get to my job, where do I park now?

    Business owners and employees of those businesses are encouraged to work from home where possible, however if you are required to attend your place of business, the City encourages you to park at one of the open parking facilities or on the street. The City will not be charging for approved parking locations. Enforcement Officers will not ticket street-parked vehicles unless it is a safety issue or a vehicle is interfering with normal traffic flow.

    I pay for a parking pass, can I get a refund since I cannot use the garages?

    This is currently under review. When a decision is made, it will be communicated to all pass holders.

Backyard Program

    What is the Backyard Garden Program?

    The Backyard Garden Program is an eco-friendly initiative to help support food security in our city, and encourage residents to get active at home during the COVID-19 emergency. Click here for details. 


    Participate

    The program is now at full capacity and we will no longer be accepting new applicants. 


    Delivery

    If you receive a delivery notification, it may take up to 5 days for delivery, due to the high number of participants. Delays may also occur due to weather conditions. 

    If you already received your soil and also requested seeds, seed delivery starts in May, and you may experience delay in delivery due to the high volume of requests. There are two varieties of seeds and we cannot accept requests for specific seeds.

    Please ensure vehicles are NOT parked on the driveway, so soil can be dropped off. We will not be able to drop off soil if there are cars parked in the driveway.

    Donate
    If you are a business/organization that can donate gardening soil and vegetable seeds to the City, email BramptonGreenCity@brampton.ca


    Volunteer

    Email COVID19backyardgardensvolunteer@brampton.ca if you would like to assist with the program as a volunteer. Volunteer hours can be used towards the high school requirement of completing 40 hours of community service. 

Recreation

    Are recreation centres closed?

    All City of Brampton Recreation facilities are closed until further notice. All regularly scheduled registered and drop-in programming is cancelled.

    Are sports amenities open now?

    Following the Ontario government’s announcement that some recreational amenities can reopen, the City will reopen its outdoor tennis and pickleball courts on May 19, and Peel Village Golf Course on May 22. Physical distancing and cleanliness measures will be in place to ensure the health and safety of all visitors and City staff. All other sports amenities remain closed until further notice.

    How can I stay active at home?

    Brampton Recreation has launched Recreation at Home, a virtual programming hub featuring a variety of video and printable tutorials to keep Bramptonians active, entertained and engaged while at home. Digital resources are available for all age groups and interests, in three areas: Virtual Fitness, Adventures at Home in Arts and Crafts, and the Senior’s Digital Café. Visit www.brampton.ca/recreation for activities. New content will be added weekly. 

    Are rental bookings cancelled?

    Due to the high volume of rentals and large scale bookings, staff will be processing cancellations in a chronological order, beginning with those scheduled in April. City of Brampton Recreation staff will be contacting contract holders to confirm credits have been received or to process refund applications if requested by the contract holder. If residents would like to expedite cancellations of contracts and bookings, please contact facilityrentals@brampton.ca.  

    What happens with my Recreation membership?

    Information regarding membership credits and refunds is detailed below.

    ANNUAL MEMBERSHIPS

    Upfront Payments

    If you have paid for your membership upfront, extensions will be automatically applied to your annual memberships for time lost due to the closure. If your membership expires during the closure period, you will automatically receive a credit on your City of Brampton account when centres reopen. The credit will be pro-rated as of March 16.

     

    Scheduled Payments

    If you are paying for your membership through a monthly payment plan, please note that we will not be processing monthly scheduled payments until facilities re-open, at which time you can resume the remainder of time left on your membership plan. Should your membership expire while facilities are closed, your last monthly payment will be credited to your account for future use upon facility reopening.

     

    ONE MONTH MEMBERSHIPS

    Any remaining active one month memberships will automatically receive a credit on their City of Brampton account that is pro-rated as of March 16.

     

    PUNCH PASS MEMBERSHIPS

    All punch pass memberships will be automatically extended for time lost due to the closure. 

    Please contact recconnects@brampton.ca for more information.

    How do I apply for a refund?

    Residents who would like a refund for program or camp registrations, facility bookings, or memberships are asked to email recreationadmin@brampton.ca or call 311. All administration fees are being waived until further notice.

     

    Are winter, spring and full year session classes cancelled?

    All classes scheduled after March 16 are cancelled. Residents will be provided an automatic, pro-rated credit on their account for classes that are cancelled as a result of the extended closure.


    If you have questions, please email recconnects@brampton.ca

Interim Bike Lanes

    Why have the interim bike lanes been implemented?

    With the current physical distancing measures in place and actions taken to prevent the spread of COVID-19, the City of Brampton is implementing Interim Bike Lanes to provide residents an alternative cycling option to the recreational trails.

    With vehicular traffic in Peel Region down by 33 per cent as a result of COVID-19, this presented a unique opportunity to showcase a part of this planned east-west cycling facility that will provide a safe connection for people on bicycles to essential amenities and to the City’s recreational trail network.


    How long will the interim bike lane be in place?

    The City is temporarily closing off the curb lanes until the permanent protected bike lanes are implemented. The bike lanes were approved as part of the Active Transportation Master Plan and the City is working on design options for the lanes. 

    Where are the interim bike lanes being implemented?

    The following sections of road will be closed to vehicular traffic and re-purposed for bicycle use only:

    • Vodden Street - Ken Whillans Drive to Howden Boulevard
    • Howden Boulevard – Vodden Street to Central Park Drive

    Is there a route map I can use?

    To complement and maximize the value of the interim bike lanes along Vodden Street and Howden Boulevard, here’s a map of bicycle-friendly loops to increase access for residents to more essential amenities.

Brampton Transit

    Is Brampton Transit service impacted?

    In response to COVID-19 and to ensure Brampton Transit is serving its community safely, bus service will be changed as follows:

    Monday to Saturday: Enhanced Sunday Service (Regular Sunday Service with additional AM and PM peak trips)

    Sunday: Sunday Service, which includes some cancelled routes

    Route information and schedules can be found at https://www.brampton.ca/EN/residents/transit/plan-your-trip/Pages/schedules.aspx

    To reduce COVID-19 transmission in the community, Brampton Transit will implement the following:

    • Bus loads will be limited to half seated capacity to support physical distancing. This means that once buses are half-full, stops will be bypassed and passengers may be left behind. Every effort will be made to deploy buses to pick up the remaining passengers.
    • On busier routes, articulated buses will be put in place to assist with physical distancing. This means that Züm articulated buses may be seen on regular routes. Please pay attention to the destination signs on the buses.
    • No fare payment will be required until further notice.
    • Passengers will board from the rear doors only until further notice.
    • Passengers with accessibility needs may continue to use the front doors.
    • To ensure there is adequate distance between everyone on the bus, including employees, seats will be blocked with yellow signs and passengers are asked to not sit in these seats. In addition, we’re placing a plastic chain-like barrier to provide space between operators and passengers, while allowing those with mobility devices to continue to load through the front doors.

    We are asking that all passengers take transit for essential trips only.


    What are you doing to keep Brampton Transit buses and terminals clean?

    As of March 6, an enhanced cleaning and sanitizing schedule began at Brampton Transit. We’ve increased the frequency of bus cleanings using OXIVIR, a disinfectant solution that we currently use.

    It is Brampton Transit’s goal to disinfect all hard surfaces, operator compartments and seats every 48 hours. The majority of buses are currently sanitized every 24 hours.

    The additional cleaning and disinfection schedule will be in place for the foreseeable future and are being monitored.

    Brampton Transit facilities and terminals have hard surfaces wiped down and sanitized on a daily basis.

    We will be doing the deeper clean for the next foreseeable future. We are working closely with the Region of Peel, other transit agencies and the Brampton Emergency Management Office to monitor risks.

Meetings and Events

    Are public events still happening at City facilities?

    All public events scheduled at City facilities between March 16 are cancelled until further notice.

    Community events taking place in City facilities will also be cancelled during this period.

    Are shows still running at The Rose Theatre Brampton?

    All events scheduled at City of Brampton Performing Arts Venues, including The Rose Brampton, are cancelled or postponed until further notice. Performing Arts venues are closed to the public until further notice.

    For more information, contact The Rose Brampton’s Box Office during operating hours (Monday to Saturday, 10 AM to 6 PM) at 905 874 2800 ext. 62803 and 62804, or email boxoffice@brampton.ca

    Are community flag raising events still taking place?


    As City facilities are closed, all flag raising events (corporate and community-led) are cancelled until further notice.

    Are Council meetings still taking place?


    Effective March 16, all City Council, Committee and Committee of Adjustment meetings are cancelled until further notice.

Tax Payment

    How can I pay my taxes?

    There are many options to pay taxes:

    • At a bank or other financial institution: Property taxes are payable at most banks or trust companies (financial institutions may charge for this service).

    • Internet/telephone banking through financial institutions: When making the transaction, enter your 17-digit Tax Roll Number starting with 10 and ending with 0000 as the requested account number.

    • Credit card payments: are not accepted directly by the City of Brampton. However, Property Taxes can be paid online by credit card using an online bill payment service provider such as Plastiq or Paytm. The service provider may charge service fees and there may be restrictions on the types of credit cards accepted. The City of Brampton receives only the billed tax amount. Payment is processed by the City on the date we receive the funds which may be a few days after payment is made. Please refer to the service provider's website for terms and conditions of their service, charges and payment processing times.

    • Cheques: made payable to “Brampton Taxes” can be dropped off at the drop box at City Hall. Cheques can also be mailed to PO Box 4263 Station A Toronto ON M5W 5T5. Write your 17-digit Tax Roll Number on each cheque. Postdated cheques cannot exceed one year from the first issue date.

    • Pre-Authorized Tax Payment Plan: the City withdraws your tax payments automatically from your chequing account (you cannot use a line of credit, credit card or savings accounts). There are no service charges or fees for enrolling in the plan.

     If you require more information or wish to enroll, visit the Pre-Authorized Payment Program

    To learn more about payment options, click here.



    Since City Hall is closed, can I still drop off my tax payment cheque in the drop box at City Hall?

    Yes.  The cheque drop box is located inside the main building at City Hall, 2 Wellington St. West. It is in the 24-hour lobby near the elevator and parking ticket machine. This area remains open to residents at all times.

    Service Brampton employees will attend to the cheque drop box frequently throughout the day.

    The drop box is to be used only for cheque payments. Please do not deposit cash in the drop box.



    Will tax payments be deferred?

    The City of Brampton has waived the interest and late fees on tax payments for a five-month period between March 18 to August 19, 2020 in response to COVID-19. This means that the City of Brampton allows residents the ability to choose to make the outstanding interim tax payments by August 19, 2020 without incurring penalty and interest:

    • Taxpayers are encouraged to continue to make tax payments. Payments will continue to be accepted and processed by the City. Payments can be made at financial institutions, through online banking or dropped off at the drop box located at City Hall lobby adjacent to the parking garage elevator.


    • Neither penalty or interest fees will be charged for the March 18 or April 22, 2020 Interim instalments.


    • Anyone who sent postdated cheques to the City for their April tax instalment was provided with the opportunity to cancel the payment by calling 311 by April 15, 2020.


    • Taxpayers who are enrolled in Pre-authorized Tax Payment program (PTP) with the City can cancel their future due instalments, by clicking here to contact Property Tax  and submitting their PTP enrolment cancellation request. In order to resume the pre-authorized payment at a later date, the payment holder will need to re-apply to the City.


    • Pre-authorized Payment Plan (PTP) instalments for April, May and June will be withdrawn for those who did not cancel their PTP.


    • Regular instalment payments can be made at financial institutions, through online banking or dropped off at the drop box located at City Hall lobby adjacent to the parking garage elevator.


    For any inquiries, click here to contact Property Tax.

    What do I need to do qualify for property tax deferral?

    Regular Instalment - The City will waive all penalties and interest on overdue property taxes between March 18, 2020 and August 19, 2020. If you would normally make your April instalment payment through your financial institution or at City Hall on or before the April 22, 2020 due date and are not included in the Pre-authorized Tax Payment (PTP) program then you do not have to do anything at this time.  The payment date of April 22, 2020 will elapse and no penalty and interest will accrue on your account until August 19, 2020. 

    Pre-authorized Payment Plan (PTP) – The City of Brampton does not offer temporary suspensions of PTP plans. If you are enrolled in PTP program and you wish to defer the property tax payments please click here to contact Property Tax and submit your PTP enrolment cancellation request. 

    Is a deferral the same thing as waiving property taxes?


    No. A deferral delays a payment due to a future date without penalty. It does not cancel the taxes due.  Waiving penalty and interest fees means that payments that are made late (between March 18, 2020 and August 19, 2020) do not incur any further penalty until August 19, 2020.  However, customers can choose to pay their taxes as originally billed and according to the due dates previously described.  If customers choose not to pay, only the original instalment amount as billed remains in arrears.

    Are my taxes cancelled?


    No, taxes are not cancelled. However, residents can choose to defer future due payments. Neither penalty or interest fees will be charged for the second instalment of taxes, which was due on March 18, 2020 nor for the third instalment, which was due on April 22, 2020. Please note that the City must receive your payment on or before August 19, 2020, otherwise penalties and interest will begin to accrue on any overdue balance at that time.

    Should deferred amounts be paid back in a lump sum by August 19, 2020?


    You could pay as a lump sum or could make smaller payments over the next few months. But be sure to pay all deferred amounts latest by August 19, 2020 to avoid penalties on overdue balance.

    How can I find out how much I owe and when the payment is due?

    Taxpayers can use the on-line My Property Tax Service to access their tax information.  The unique Customer Number is required in order to use this online service.

    When is the latest I can make my tax payment by without incurring penalty and interest?


    All tax arrears should be paid by August 19, 2020.  Penalty and interest charges will be re-instated on arrears after August 19, 2020 unless further measures are enacted.

    What if I can’t pay my taxes in five months?

    These are interim measures to assist residents over the coming weeks and months.  After August 19,2020, penalty and interest charges will be charged on tax arrears unless further measures are enacted in response to the current COVID-19 conditions.

    How do I cancel Pre-Authorized Payment Plan PTP?


    Taxpayers who are enrolled in Pre-authorized Tax Payment program (PTP) with the City can cancel their future due instalments, by clicking here to contact Property Tax and submitting their PTP enrolment cancellation request. In order to resume the pre-authorized payment at a later date, the payment holder will need to re-apply to the City.

    All cancellation requests must be received in writing. You must include your name, property address, roll number and details of your request.

    What happens if I cancel my PTP plan?

    Cancelling a plan removes the payment agreement from the account. Payments will not be taken automatically from your bank and the property owners are responsible for making the tax payments as per the billing due dates. In order to re-enroll in the Pre-authorized Tax Payment plan, owners will need to reapply for enrolment using this form.

    How will this deferral impact my monthly PTP for the Final Tax Billing starting in July?

    The Final Tax instalment and PTP due dates have not yet been established. The deferral of the Interim payments will be taken into consideration when setting the Final tax billing due dates. As all taxes must be collected in the calendar year, Final billing PTP instalment amounts will have to be adjusted.

    How does a resident who pays through their mortgage defer taxes?

    If the property taxes are paid by mortgage provider, residents must contact their Financial Institution and determine whether they are eligible to defer their property tax payments and if so, the Financial Institution must advise the City, in writing, to remove the resident from their listing as the taxes are no longer paid through their mortgage.

    I made my March/April payment, can I request a refund?

    No. Tax payments already made, whether by Pre-authorized payment method or as per regular installment due date, will not be refunded.  Outstanding Interim tax payments due in April, May, and June for PTP as well as regular installment due on April 22, 2020, are due by August 19, 2020 without any penalty and interest charges.

Tax Collection

    Is the deferral of tax payment and no interest charge also applicable to tax in arrears prior to March 18?

    All tax amounts owing prior to March 18 will remain in arrears on your account and require to be settled.   There will be no added penalty and interest charges on those prior arrears during the period from March 18 to August 19.  The deferral refers to tax payments due from March 18 to August 19 during which time penalty and interest charges will also not apply. Please note that the City must receive your payment on or before August 19, 2020, otherwise penalty and interest charges will begin to accrue on all overdue balance at that time and collection procedures will resume

    My tax account was in arrears prior to March 18 2020 and I had entered in a payment arrangement with the City but now I can’t honour the payment arrangement.

    If you can’t honour the payment arrangement for an account that was in arrears prior to March 18, 2020 you need to contact Corporate Collections  by email at taxcollections@brampton.ca or by calling 905.874.5280  for a review of your payment plan.  

    What happens if I can’t pay my taxes in full by August 19?

     

    Penalty and interest will begin to accrue on any overdue balance. You need to contact Corporate Collections by email at taxcollections@brampton.ca or by calling 905 -874-5280 for payment options or to enter in a suitable payment plan. 

    Can you pay in installments after five months?

    The City will accommodate payment arrangements after the 5 months upon request.  Instructions will be forthcoming at a later date.  However, any payment plan agreement enacted after the August 19 date will include penalty and interest on any unpaid balance until all arrears are paid in full.

    I received a tax arrears collection notice demanding payment prior to August 19, 2020

    If you are able to make the payment please do so within the timeline provided in the notice. If you are not able to make the payment within the timelines provided in the notice, please contact Corporate Collections by email at taxcollections@brampton.ca or by calling 905.874.5280 for payment options

    Can you pay in installments after five months ?

    The City will accommodate payment arrangements after the 5 months upon request.  Instructions will be forthcoming at a later date.  However, any payment plan agreement enacted after the August 19 date will include penalty and interest on any unpaid balance until all arrears are paid in full.

Provincial Offences Court

    How do I pay my fine?

    You can pay City of Brampton parking tickets and most other Provincial Offences Act (POA) violations by telephone, by mail or online by visiting www.brampton.ca or www.paytickets.ca.  Payment for Provincial Offences Act (POA) violations may be made over the phone with a valid credit card Monday – Friday between 8:30 am and 4:30 pm (excluding Holidays) please call 905.450.4770 and follow the prompt to make a payment over the phone.  For Brampton parking tickets please call 905.874.2404 to make payment.  A service fee will apply to all online and telephone payments.

    How do I request an Early Resolution Meeting for my ticket (Option #2)?

    Early Resolution meetings will still be accepted and processed by the court during this period of court closures.  To request an early resolution meeting, select the applicable box on the back of the ticket (option #2) and return to the court. Please note the Prosecutors have elected to have Early Resolution meetings by telephone and as a result, you may choose that option on the offence notice. As the court office is closed, acceptable forms of delivery are:

    1. Drop ticket off in the drop box located at the front entrance of the court office (5 Ray Lawson Blvd.),
    2. Mail the ticket to the court location noted on the back of the ticket, OR
    3. Scan the front and back of the ticket to email provoff@brampton.ca

    In lieu of the Offence Notice, please complete and file Form 4.

    How do I request a Trial if the court office is closed (Option #3)?

    Trial requests are still being accepted for the City of Brampton Provincial Offences Act offences.   To comply with legislative requirements all requests for trial must be submitted to the court in person by completing a Notice of Intention to Appear and drop off in the drop box located at the front entrance to the court building.

    To obtain the Notice of Intention to Appear form, please access our website’s Online Forms and Guides webpage.

    Is the POA court house open?

    No. The Provincial Offences Court at 5 Ray Lawson Blvd., Brampton, will be closed until further notice. A drop-box is available at the main entrance to the facility for the public to drop off request for early resolution requests, trial requests, extension and reopening applications, and other applicable documents.  

    Enforcement agencies: Please submit Certificate Control Lists and Certificate(s) of Offence by way of the drop box.

    What if I have a court date between March 16, 2020 and July 6, 2020 and the court office is closed?

    All Provincial Offences Act matters that are scheduled between Monday, March 16, 2020 through to Friday, July 3, 2020 inclusive will be rescheduled to a later date.  Parties and witnesses do not need to attend court.   

    New Notices of Trial and/or Early Resolution will be sent administratively for ticket related charges.   

    For matters where a summons has previously been issued, you will receive a new date and time to attend court.   Should you not receive a new court notice date by June 1st, it is your responsibility to contact the court to make further inquiries.  To update your address, please forward an email to provoff@brampton.ca

    You can look your case up on line on the Ontario website

    What if I can’t meet the required timeline/due dates?

    The Government of Ontario made an order pursuant to s. s. 7.1 of the Emergency Management and Civil Protection Act (EMPCA), suspending any limitation periods in statutes and regulations for the duration of the State of Emergency.

    The following timelines have been suspended for the duration of the State of Emergency;

    • Submitting a request for Trial/Early Resolution Meeting
    • Failure to respond to your ticket within 15 days
    • Submitting a Reopening Application
    • Extensions of Time to Pay Fine
    • Filing for an Appeal (Part I, II and III)


    Click here to read the Notice to Public Regarding Provincial Offenses Act Matters.

    Click here to read it in French.

    For enforcement agencies: The timelines for filing of Part I, Part II and Part III newly laid charges has been suspended pursuant to Government of Ontario order pursuant to s. s. 7.1 of the Emergency Management and Civil Protection Act (EMPCA), For newly laid Part III matters, please have the first return date after July 31, 2020.   

    Newly laid charges (Part I and Certificate Control List) can be filed with the court in the usual manner by submitting through the drop box located at the front entrance to 5 Ray Lawson Boulevard.

    How do I submit an Extension of Time to Pay Fine application?

    During the period of March 16, 2020 to July 6, 2020 enforcement of non-payment of fines will be postponed, and fines falling into default will be placed on hold.  As a result if your license and/or plate is not currently suspended, there will not be any further impacts.  Completed and signed extension applications can still be submitted and processed through our office via email (provoff@brampton.ca) or by the drop box located at the Provincial Offences Office located at 5 Ray Lawson Blvd.  

    You can access the extension application form on our website here.

    If your driver’s license is under suspension or if you cannot renew the sticker on your license plate, please ensure prompt submission of a completed Extension Application.  Extension Applications will be reviewed on a priority basis.  

    View the online form here: Motion for Extension of Time to Pay Fine.

    To obtain the outcome of your application, please visit www.ontario.ca/ticketsandfines

    How do I submit a Reopening Application?

    During the period of March 16, 2020 to July 6, 2020 completed and sworn reopening applications can be submitted through the drop box located at the Provincial Offences Office at 5 Ray Lawson Blvd. Reopening Applications will be reviewed on a priority basis.   For individuals with an imposed driver’s license suspension, please follow up with our office via email at provoff@brampton.ca

    For application information, please visit www.ontario.ca/ticketsandfines

    View the online form here: Application for Reopening a Conviction on an Offence Notice (ticket)

    What is the status on my written request made to AMPS@brampton.ca?

    During our closure, we will be continuing to provide Hearing Officers’ written decision on any outstanding written requests regarding parking penalty notices under Administrative Monetary Penalty System. Please follow up with our office via email at AMPS@brampton.ca for updates.

    How do I schedule a meeting at the court house to dispute my parking penalty?

    Requests to schedule Screening Reviews can be done over the phone with Service Brampton (call 311) as per direction on the penalty notices.
    If you already had a set date for Screening and Hearing Reviews before April 5, please note that has been cancelled. You will be contacted when a new date has been set. No late payments fee will be added if you had already scheduled a Screening or Hearing Review.

    What if I have a Screening Review or Hearing Review already scheduled?

    If your Screening or Hearing Review was scheduled between March 16, 2020 through to and including April 9, 2020 your Review will be rescheduled. 

    In an effort to reduce the spread of COVID-19 if your Screening Review is scheduled for April 14, 2020 through and including June 30, 2020 they will be conducted by email, you are required to submit all your documents/evidence to AMPS@brampton.ca as soon as possible.

    The email must include:

    • Parking Penalty Notice Number and Date of Screening Review
    • Name of Registered Owner and Licence Plate #
    • why you think the parking violation should be cancelled or varied
    • why any fees should be cancelled or varied
    • why you require additional time to pay the parking penalty


    If documents are not received a maximum of 10 days after your scheduled Screening Review, the Screening Review will be administratively postponed to another date.  Please note the Screening Officer will make a decision based on photographs and evidence provided by the Enforcement Officer as well as any evidence provided by you.

    For Hearing Reviews scheduled between April 17, 2020 through to and including July 3, 2020, your appointments will be conducted by telephone.   Please do not attend the court building.   If you have not already provided a phone number on the hearing request form, please ensure to submit your current contact number by sending to AMPS@brampton.ca  along with your pertinent penalty notice number, hearing date and time.

    Please ensure that you are available during your scheduled time (1.5 hour period) as the assigned Hearing Officer will contact you by phone.

Social Services

    Where can I bring food donations?


    The City is working with three local food distributors: 

    Knights Table

    287 Glidden Road, Unit 4

    905-454-8725

    Donations accepted Monday - Friday 8 am - 6 pm, Sat & Sun 8 am - 4 pm

    Food Bank support is available through pre-packed hampers that will be distributed to regular service users, Wednesdays – Fridays 10 am - 4 pm

    Regeneration

    253 Queen Street East

    ted@regenbrampton.com

    Donations accepted Mon-Fri 8 am - 8 pm

    Emergency food bank is open Wednesdays and Fridays at 12-2 pm

    United Sikhs

    585 Guru Nanak Street

    905-672-2245 or 905-799-2682 or 647-287-4644

    Donations accepted Mon-Sun 11 am - 8 pm

    What donations are in need?

    Local food banks especially need the following items:

    • Diapers (size 2, 3, 4)
    • Baby formula
    • Mac & Cheese
    • Side dishes
    • Small bags of rice
    • Flour
    • Tea
    • Instant coffee
    • Toilet paper
    • Toiletries (toothpaste, deodorant, soap, shampoo)
    • Canned meat (tuna, chicken, ham)
    • Boxed fruit juice

    For information on picking up prepared meals, please visit our community resources page

    Food services

    You can access the following food services in Brampton:

    Regeneration Brampton 

    Changes to service: Food will be served for takeout only 

    Contact: 905.796.5888

    Address: 156 Main Street North (Grace United Church location)

    Hours of operation:
    Breakfast: seven days a week, 8 am to 9:30 am (ending at 9:15 am on Sundays)
    Lunch: Monday to Thursday, 11:30 am to 12:30 pm

    Knights Table

    Changes to services: Food will be served for take-out only

    Contact: 905.454.8725

    Address: 287 Glidden Rd unit #4

    Hours of operation: Monday to Friday, 8 am to 6 pm Weekends, 8 am to 4 pm 

    United Sikhs

    Langar (free vegetarian meal) may be picked up daily.

    Contact: 905-672-2245, 905-799-2682 or 647-287-4644

    Address: Guru Nanak Mission Centre, 585 Guru Nanak Street

    Hours of operation: Mornings 11 am – 1 pm, Evenings 6-8 pm

    Shelter and housing services

    Note: All shelters in Peel are operating 24 hours a day, seven days a week, and are are health screening for COVID-19 over the phone and in-person. Entry will be denied should persons fail to pass the health screening procedure and additional measures will be taken to assist these individuals specifically. The public is encouraged to call before coming in whenever possible.

    Check the Region of Peel's COVID-19 Housing and Homelessness Update page for details on the actions that they are taking to prevent the spread of the virus within each shelter.

    Wilkinson Shelter (For males over 25)
    Contact: 905.452.1335
    Address: 15 Wilkinson Road, Brampton

    Our Peel Place (Youth ages 16-24)
    Contact: 905.238.1383
    Address: 3579 Dixie Road, Mississauga

    Brampton Queen Street Youth Shelter (Youth ages 16-24)
    Contact: 905.791.2334
    Address: 3458 Queen Street East

    Interim Place North & Interim Place South (For persons fleeing abuse or violence)
    Interim Place North: 905.676.8515
    Interim Place South: 905.403.9691

    Family Life Resource Centre (For persons fleeing abuse or violence)
    Contact: 905.451.4115

    Peel Family Shelter (For families and persons accompanied by children)
    Contact: 905.281.1272
    Address: 1767 Dundas Street East, Mississauga

    Cawthra Shelter(For persons over 25, and spouses) 

    Contact: 905.281.1272
    Address: 2500 Cawthra Road, Mississauga

    Housing Help Live Answer (Housing worker support)
    Contact: 905.453.1300
    Hours of operations: Monday to Friday, 8:30 am to 4:30 pm

    Health services

    Region of Peel Outreach and Street - Helpline

    Changes to services
    Extended hours of operation. No changes to services.

    Contact
    1.877.848.8481

    Address
    In-person service

    Hours of operation
    Monday to Friday, 8:30 am to 9 pm
    Weekends, 11 am to 3 pm

    Services

    • Advocacy for members of the homeless community and those at risk of homelessness. They are the main contact for public service calls regarding homelessness in Brampton.
    • Facilitate resources for persons experiencing homelessness and provide in-person assistance with the following services:
      • Mental health support
      • Substance use harm reduction
      • Family transitional outreach
      • Ontario Works services
      • Housing support 

    Mental health services

    Canadian Mental Health Association Peel and Dufferin, Mental Health Mobile Crisis Centre of Peel

    Changes to services
    Limitations to in-person services, but increase in phone services.

    Contact: 905.278.9036

    Hours of operation: Phone services operate seven days a week, 24 hours a day

    Services: Crisis support for those going through health and/or addiction crisis to assist in bettering the wellbeing of callers through phone support and also referrals to other essential services.

    I need food urgently and can’t afford food right now. How can I access food?

    Families/residents that are in need of food urgently, can complete the Social Support on-line form.  We work with the local food banks and can arrange to have a hot meal  or food hamper delivered.   Remember to identify any food restrictions or food allergies.

    Please note:

    • It can take up to 48 hours to fulfill the food request, therefore, please ensure you have enough food until your next food request.
    • The food delivered comes from a local food bank, therefore, not all items requested can be fulfilled, since it all depends on donations.

    Do I need to reorder my hot meal/prepared meal everyday?

    Yes.  You will need to reorder a hot meal/prepared meal everyday, or as required.

    How do I know my order is ready for pick-up?

    If you choose a pick-up option, we will not send any confirmation. You can pick-up your order from the selected location during their pick-up hours of operation.

    Do I have to reorder my items when I am out of a food hamper?

    Yes.  You will need to reorder to continue to receive a food hamper.

    Please note, it can take up to 48 hours to fulfill the food request, therefore, please ensure you have enough food until your next food request.

    The food delivered comes from a local food bank, therefore, not all items requested can be fulfilled as food availability is based on donations. 

    How can I become a Volunteer?

    • If you want to help the City of Brampton and your community, please contact us so we can use your services where they are most needed.  Email us at covid19support@brampton.ca
    • All volunteers must:
      • Be under the age of 65;
      • Be in good health.  No recent travel outside of Canada within the past 30 days; and
      • Be required to have a valid police check and provide us with a copy.  If you would like to volunteer, but do not have a police check, we may be able to assist with this.  Please email us at covid19support@brampton.ca


    I want to volunteer, but do not have a police check, what can I do?

    The Peel Regional Police record services are still doing vulnerable sector checks during COVID-19 with higher priority being taken for those who are working to assist during the COVID-19 emergency. They are operating with a few important changes:

    •  Booking appointments for sector checks to be done at PRP 22 Division (7750 Hurontario St, Brampton, ON L6V 3W6)
    • Servicing applicants Monday-Friday from 8am-3pm. 
    • Volunteers must call in before coming in at 905-453-2121 (ext 4338)
    • Not accepting cash; volunteers should pay by debit or credit (Mastercard/Visa payment)

Accessibility

    Can I still obtain an accessible parking permit?

    The province has extended the validly of all permits; they are not processing renewals. For individuals whose parking permit has expired during the COVID-19 health crisis and are unable to renew their permit due to office closures, Enforcement will be honoring the existing permit until operations resume. to allow for permits to be renewed.

    First-time applicants can still apply but it could take longer than the usual process. Visit the link below for more information.

    https://www.ontario.ca/page/get-accessible-parking-permit

    How do I access information on the website in an accessible format?

    The City makes every effort to ensure that web and other communications materials are accessible to all. Should you required information in alternate formats, you can submit an online request using this form.

    Is TransHelp service still available?

    TransHelp is operating in a modified process.  Visit the Region of Peel link below for more information.

    https://www.peelregion.ca/coronavirus/affected-services.asp#th

    Where can I find resources available to me during the COVID-19 pandemic?

    The Region of Peel has comprised a list of all of the social support services available to Seniors and Vulnerable people, please visit the link below to find the list of all the resources.

    https://www.peelregion.ca/coronavirus/social-support/#well

Licensing

    My business licence expired on January 31, can I renew it?

    Business licences can be renewed by contacting licensing@brampton.ca.

    My business licence expired on April 30 or May 31, can I renew it?

    Business licences can be renewed by contacting licensing@brampton.ca.

    In response to the COVID-19 office closure, business licences with an April 30 or May 31 renewal deadline have been provided an extension option to August 30, 2020. This means a 2019 licence will be valid until August 30, 2020.  For any questions, please contact licensing@brampton.ca


    I wish to open a new business in Brampton that requires a Stationary Business license. How do I obtain one?

    Business licence applications can be obtained by contacting licensing@brampton.ca.

    How do I obtain or renew an Adult Entertainment Establishment licence?

    These licences cannot be obtained during the office closure.  Current licences have been extended until 30 days after City Hall reopens for business.

    Please note that Adult Entertainment Establishments have been deemed as non-essential businesses by the Province and should not be operating at this time.

    Can I obtain or renew a Body-rub Owner, Operator or Attendant licence?

    These licences cannot be obtained during the office closure.  Current licences have been extended until 30 days after City Hall reopens for business.

    Please note that Body-rub parlours have been deemed as non-essential businesses by the Province and should not be operating at this time.

    I would like to obtain a lottery licence; how do I do this?

    For any questions or inquiries related to municipal lottery licencing, please contact licensing@brampton.ca.

    My driving school vehicle licence expired on April 30, can I renew?

    • Expiry date for owner licence renewals is now July 31, 2020.  
    • Any Instructor’s licence that expired will need to be renewed within 90 days of the office counter opening.
    • Licence renewal fee for owners and instructors will be reduced by the number of months that Ontario Regulation 82/20 – Order Under Subsection 7.0.2(4) – Closure of Places of Non-Essential Businesses remains in effect. See Chart
    • Driving School Operators Licences may be renewed now by emailing the renewal form along with the rate sheet and instructor list to enforcementclerks@brampton.ca  There will be no late fee charged for these renewals.  (Note) instructors can’t renew their vehicle or instructor licences without the school renewing their licences.
    • Driving school vehicle licence cost - $171 or pro-rated/monthly at $14.25
    • Driving school instructor licence cost - $98 or pro-rated/monthly at $8.17

    Has the expiry date for my limousine owners licence changed?

    • The expiry date for Limousine is unchanged, September 30, 2020.
    • Any Driver’s licence that expired will need to be renewed within 90 days of the office counter opening.
    • The licence renewal fees for owners and drivers are reduced by the number of months that Ontario Regulation 82/20 – Order Under Subsection 7.0.2(4) – Closure of Places of Non-Essential Businesses remains in effect.  See Chart below.
    • Limousine licence cost - $269 or pro-rated/monthly at $22.42
    • Driver licence cost - $98 or pro-rated/monthly at $8.17

    My refreshment vehicle licence expired on March 31st or April 30th; can I renew?

    • Expiry date for owner licence renewals is now June 30, 2020.  
    • Any Driver’s licence that expired will need to be renewed within 90 days of the office counter opening.
    • Licence renewal fee for owner’s and driver’s will be reduced by the number of months that Ontario Regulation 82/20 – Order Under Subsection 7.0.2(4) – Closure of Places of Non-Essential Businesses remains in effect. See Chart
    • Refreshment vehicle licence cost - $292 or pro-rated/monthly at $24.33
    • Driver licence cost - $98 or pro-rated/monthly at $8.17

    My taxicab owner’s licence expires on May 31st, can I renew?

    • Expiry date for owner licence renewals is now November 30, 2020.  
    • Any Driver’s licence that expired will need to be renewed within 90 days of the office counter opening.
    • Licence renewal fee for owner’s and driver’s will be reduced by the number of months that Ontario Regulation 82/20 – Order Under Subsection 7.0.2(4) – Closure of Places of Non-Essential Businesses remains in effect. See Chart.
    • The Model Year extension fee is being waived along with the filing of lease fee for 2020.
    • 2010 vehicles registered as taxicabs will be permitted to remain on the road until May 31, 2021.
    • Vehicle’s requiring model year extensions will only be required to submit one safety standards certificate.  
    • Priority List renewals can be processed by email.
    • Any changes of vehicles or filing of leases can be processed by emailing enforcementclerks@brampton.ca
    • Taxi owner plate licence cost - $448 or pro-rated/monthly at $37.33
    • Driver licence cost - $98 or pro-rated/monthly at $8.17

    My tow truck owner’s licence expires on June 30, can I renew?

    • Expiry date for owner licence renewals is now September 30, 2020.  
    • Any Driver’s licence that expired will need to be renewed within 90 days of the office counter opening.
    • Licence renewal fee for owner’s and driver’s will be reduced by the number of months that Ontario Regulation 82/20 – Order Under Subsection 7.0.2(4) – Closure of Places of Non-Essential Businesses remains in effect. See Chart.
    • Any changes of vehicles or new licences can be processed by emailing all of the vehicle information to enforcementclerks@brampton.ca
    • Tow truck licence cost - $363 or pro-rated/monthly at $30.25
    • Driver licence cost - $98 or pro-rated/monthly at $8.17

    I have an outstanding order to comply with an inspection, how can I resolve the issue?

    • You can email us at ptcinspections@brampton.caand provide the following information;
      • Provincial Plate of your vehicle
      • Picture of the item you were required to show fixed or attached to the vehicle.

Other FAQS