FAQs

The animal shelter and office at Chrysler Drive is open for appointment-based services such as for adoptions etc. Online appointment booking is coming soon. Until then, appointments can be made  by contacting Animal Services. Click here for details.

Services continue. The office at Flower City Community Campus opens September 9, 2020. Appointments are mandatory for in-person services. To book your appointment, click here. 

For online services, click here.

Brampton Cemetery and all pioneer cemeteries are open. For more information, click here.

Appointment-based services for Marriage Licences and Adult Entertainment Licences continue to be available in-person as City Hall. 

Commissioning Services will be available by appointment only on Tuesdays: 1 - 3:30 pm and Thursdays 9 am – 12 noon. 

Applicants must review commissioning document requirements and guidelines on the City webpage before booking an appointment to visit the Clerk’s Office.  

Appointments are mandatory for all in-person services. Click here to book your appointment.

Service Brampton information kiosk and cash counter at City Hall, and the kiosk at Civic Centre are open as of September 9, 2020 for specific appointment-based services only. Click here to book an appointment 

Services continue. 

The office at Unit#2 at Flower City Community Campus is open as of September 9, 2020 for specific appointment-based services for Licensing (Mobile & Stationary Businesses) and Sign Applications. To book at appointment, click here.

Several services continue to be available online such as licence renewals for taxis, rideshare, tow trucks etc, click here. 

Group Gatherings and Physical Distancing. Read more.

The City’s Emergency measures by-laws on physical distancing remains in effect, prohibiting people from maintaining less than a 2.0 metre distance from one another on any public property. Individuals not adhering to physical distancing regulation can be fined a minimum of $500 and maximum of up to $100,000 for each offence. Residents can call 311 to report non-compliance. 

All City festivals, events, performances and community event permits for events at City facilities and performing arts centres, including The Rose, continue to be cancelled until Labour Day on September 7, 2020, inclusive. 

The City of Brampton’s Film & Television Office is following guidance of the Ontario Film Commission - Ontario Creates -  to form a consistent return-to-work framework for the film, television and commercial production industry.  

To find updates to filming in Brampton click here.

Chinguacousy in the Civic Centre, Four Corners and Springdale Branch Libraries are open every day except Sunday for computer and printing services and holds pickup only. Study space is not available. Please click here for hours of operation and safety protocols. 

Cyril Clark, Gore Meadows, Mount Pleasant Village, South Fletcher's and South West Branch Libraries offer Curbside Pickup only. Please click here for Curbside Pickup information.

Click here to place holds on library materials with your Brampton Library card number and PIN. Click here to get a library card. You will receive a notification when your holds are ready for pickup. Returns are accepted through 24-hour external dropboxes at all library branches.

All parks and trails are open, including: 

• Playgrounds/play structures (weather permitting)
• Outdoor fitness equipment
• Picnic areas (closed for the winter season)
• Shade/picnic shelters
• Parking lots adjacent to parks/trails
• Leash-free dog parks
• Disc golf course
• Skate parks (weather permitting)
• Pickleball/tennis courts (closed for the season)
• Outdoor basketball courts (weather permitting)
• Washrooms open at the following parks (during ice rink hours) 
  • Chinguacousy Park
  • Gage Park

Recreation Centres  
All Recreation Centres are closed until further notice. A full update on available Recreation programs and services is available here.

The courthouse at 5 Ray Lawson Blvd opened on July 6. 

Those attending the courthouse must follow all posted signage and directions. There will be a designated one-way entry door, where you will be greeted by a security guard, please review the posted self screening questions on COVID-19 before entering the facility. Hand sanitizer will be provided upon entry, then visit the Information Counter for a queue ticket. 

If your queue is at capacity, you will be prompted to provide your cell phone number to receive a queue number via text message, then wait outside until you receive a text advising you to enter the building. Colour coded floor markings will guide you to different service areas in the building.

Please follow all signage and guidelines for the health and safety of yourself and others. Click here for more information.

For more info, visit FAQ section.

All Recreation Centres are closed from Monday, November 23 until further notice. For online videos on staying fit and active, click here.

The Williams Parkway Operations Centre at 1975 Williams Pkwy is open as of September 9, 2020 for specific appointment-based services for:

• Permits (Driveway Widening, Excessive Load, Fill/Grading, Road Occupancy & Access, Parking) 
• Snow Financial Assistance Program

To book at appointment, click here.

Open: 

• Brampton Transit buses are operating a reduced service, check schedules before travelling. July 2 onwards, non-medical masks are mandatory and front boarding will begin.  
• Bramalea Terminal, Brampton Gateway Terminal and Downtown Terminal 

Closed:  

• Trinity Common Terminal